Value the brand? Value the contact center!

The customer experience and the employer experience come together in the brand’s contact center, where customers are greeted and interacted with in the best possible ways. We talk to CIRRUS’ Jason Roos about maintaining the best balance.

17 August 2023 . 00:33:37

Managing Risk with your Managed Service Provider

After the publication of the ACSC's Essential Eight, how should organisations react? Risk is an everyday occurrence for any company online, and we discuss the best responses with ConnectWise's Leon Friend.

17 August 2023 . 00:17:17